Refunds

Effective Date: 5/1/2025

At , each piece is created with care, intention, and artistic integrity. Due to the nature of original artwork, limited edition prints, and custom commissions, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances.

🎨 Why All Sales Are Final

  • Originality & Exclusivity: Many items are one-of-a-kind or produced in limited runs. Once sold, they cannot be restocked or resold.
  • Custom Work: Commissions and personalized pieces are tailored specifically to the buyer and cannot be returned or resold.
  • Artistic Integrity: Each piece reflects the artist’s vision and process. Subjective preferences or changes of mind do not qualify for refunds.

📦 Damaged or Lost Shipments

While we do not offer refunds, we want your experience to be positive. If your order arrives damaged in transit, please contact us within 5 days of delivery with:

  • Clear photos of the damage
  • Your order number
  • Packaging condition

We’ll work with the shipping carrier to file a claim and, if applicable, offer a replacement or store credit at our discretion.

📬 Shipping & Delivery Issues

We are not responsible for:

  • Delays caused by carriers
  • Incorrect shipping addresses provided by the customer
  • Lost packages marked as “Delivered” by the carrier

Please double-check your shipping information before placing your order.

đź“§ Contact

If you have questions about your order, feel free to reach out:

Email: support@abbyevans.art

Response Time: Typically within 2–3 business days

đź”’ Agreement

By purchasing from , you acknowledge and agree to this refund policy. We appreciate your understanding and support of independent art.